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Posts Tagged ‘apps to order food’

Hotels offer services through tablet PCs

Tuesday, June 28th, 2011
Mondrian Soho

For a night of clubbing in Manhattan on a recent weekend, Seunghee Thomson turned to the iPad in her room at the Mondrian Soho to ask the hotel's concierge for a recommendation.

The concierge desk, which received her iPad message, soon called with a name and directions. "While I was waiting, I was thinking maybe I should call back to see if they got my message, but they called me back right away," says the fashion stylist from McLean, Va. "It's the first time I've had that experience in a hotel."

Mondrian Soho is one of several hotels — and airlines, too — that are distributing iPads and similar devices to customers in an effort to tap the buzz surrounding tablet computers. The effort is the latest by the travel industry to digitize a range of services that once required picking up the phone.

Using third-party software developers, … Read the rest

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