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Posts Tagged ‘New York City Hotels’

Hotel Spotlight: 70 park avenue hotel

Tuesday, July 12th, 2011
70 Park Avenue Hotel - A Kimpton Hotel

70 Park Avenue Hotel - A Kimpton Hotel is located on the corner of Park Avenue and 38th Street in the Murray Hill neighborhood of Manhattan’s Midtown.  The luxury hotel sits conveniently located to some of New York City’s most prominent tourist destinations.  Featuring sophisticated amenities with eco-conscious mindfulness, 70 park avenue provides a tranquil oasis in the heart of the Big Apple.

Located close to JFK International Airport, LaGuardia Airport and Newark International Airport, visiting 70 park avenue couldn’t be easier.  However, guests who prefer driving can take advantage of the hotel’s Green Road Warrior Package.  The eco-inspired package provides guests with $20 off parking when they arrive in a hybrid car.

Inside the boutique hotel, guests will find tranquility in the elegant décor, focused on New York’s stylish fashion.  Guests can choose from eight room options ranging from a cozy 225 square foot Double Room to a spacious 475 square foot King Suite.  … Read the rest

Hotels improve customer service process using mobile apps

Thursday, June 30th, 2011
Mondrian Soho

A rising number of hotels are leveraging advances in mobile technology to implement process improvement in customer service, according to USA Today.

Hotels such as Mondrian Soho are working with third-party software developers to produce industry-specific applications that allow guests to order food, look up information about hotel amenities and local attractions, schedule wake-up calls, send messages to other guests, arrange a car service and more.

The initiative creates time for front desk staff who would have previously been occupied answering calls and transferring requests to appropriate departments. Additionally, it removes a step in the customer service process by routing guests' requests straight to their intended destinations. For example, room service orders are sent directly to kitchen staff.

"For a lot of hotels, it's an extension of the kiosk mentality," travel technology analyst Michael Planey told the news source. "The app economy is about giving people control of their … Read the rest

Hotels offer services through tablet PCs

Tuesday, June 28th, 2011
Mondrian Soho

For a night of clubbing in Manhattan on a recent weekend, Seunghee Thomson turned to the iPad in her room at the Mondrian Soho to ask the hotel's concierge for a recommendation.

The concierge desk, which received her iPad message, soon called with a name and directions. "While I was waiting, I was thinking maybe I should call back to see if they got my message, but they called me back right away," says the fashion stylist from McLean, Va. "It's the first time I've had that experience in a hotel."

Mondrian Soho is one of several hotels — and airlines, too — that are distributing iPads and similar devices to customers in an effort to tap the buzz surrounding tablet computers. The effort is the latest by the travel industry to digitize a range of services that once required picking up the phone.

Using third-party software developers, … Read the rest

Hotel review: Yotel, New York

Saturday, June 11th, 2011
YOTEL New York at Times Square West

It's a seriously sweltering New York afternoon as I limp gratefully off the street into the slick, glass-fronted YOTEL New York at Times Square West. In stark, cool contrast to the hectic, less-than-lovely corner of 10th Avenue and 42nd Street outside, the airy lobby feels like the Starship Enterprise. To my left, a bank of airport-style touch-screen check-in machines; to my right, the Yobot, 18m of hydraulic arm guarding a giant wall of left-luggage lockers.

The baggage beast is at rest, but the smartly attired staff, six of them in Star Trek-issue grey and purple uniforms, bid me a cheery welcome, and Julio, "my" doorman, ushers me to the self-service screens. Too many unexpected items in the bagging areas at Sainsbury's have made me suspicious of unmanned automation, but Julio is on hand to help, and the machine digests my details and spits out a room key.

I must admit to having had reservations … Read the rest

DiamondRock Agrees to Acquire 712-Room Hotel Lexington in Midtown New York

Friday, May 20th, 2011
The Lexington

DiamondRock Hospitality Company (the "Company") (NYSE: DRH) today announced that it has entered into a purchase and sale agreement to acquire the 712-room Radisson Lexington Hotel New York (the "Hotel") for a contractual purchase price of $335 million. The contractual purchase price represents a 13.5 times multiple of 2012 forecasted EBITDA of $24.8 million and a 6.7% capitalization rate on forecasted 2012 net operating income. During the Company's anticipated 2011 period of ownership, the Hotel is expected to earn approximately $15.8 million in EBITDA.

"We are excited to acquire this significant full service hotel located in Midtown New York at a material discount to replacement cost. The Hotel's forecasted 2011 RevPAR is $198, which is 70% above our portfolio average and it is expected to generate Hotel Adjusted EBITDA margins that are 14 percentage points higher than our portfolio average. The Hotel will increase our exposure to the dynamic Manhattan … Read the rest

The Ritz-Carlton Hotels of New York Offer Summer in the Park

Sunday, May 8th, 2011
The Ritz-Carlton New York Central Park

For travelers looking to discover New York City this summer, The Ritz-Carlton Hotels of New York offer the Summer in the Park package. Guests will enjoy days filled with picnics and cycling through New York’s most beautiful parks and romantic cruises through New York’s waters. With breathtaking metropolitan views, lustrous ambience, and the plushest accommodations, the hotels will captivate every visitor hoping to bask in all the city has to offer this summer season.

With the value-loaded Summer in the Park package, guests will enjoy a comfortable Deluxe room, daily continental breakfast, and a chance to discover New York by land and by water. Discover New York’s famous Central Park by bike and private gondola ride with The Ritz-Carlton New York Central Park. After working up an appetite, guests can indulge in a gourmet picnic in the picturesque park in the heart of Manhattan. Or, cycle through the winding streets of downtown, along … Read the rest

Chatwal hotel joins Starwood Luxury Collection

Wednesday, April 27th, 2011
The Chatwal

Hotelier Sant Singh Chatwal is partnering with Starwood Hotels & Resorts to help market his most ambitious New York City property, The Chatwal, which opened last year on West 44th Street.

The posh hotel-room rates run upwards of $500 per night-is announcing Tuesday that it is now part of the Starwood Luxury Collection, giving it access to Starwood's vast reservation system. There are more than 75 Luxury Collection hotels in 30 countries, but none had been in New York until The Chatwal.

"Our feeling is that Starwood will make a huge difference in boosting reservations and it will help us get a better room rate," Mr. Chatwal said.

Mr. Chatwal is chairman and chief executive of Hampshire Hotels & Resorts, which owns about half a dozen budget hotels in New York City, as well as properties in Florida, England and India. His son, Vikram Chatwal, runs boutique hotels … Read the rest

Experience The Time Hotel New York Special Epoque Promotion

Sunday, April 17th, 2011
The Time

A delightfully nuanced New York City boutique hotel that offers the deluxe services and amenities sophisticated travelers require

The Time Hotel is the epitome of a stylish, urbane ambiance boutique hotel. Using a palette of exciting primary colors, designer Adam D. Tihany has fashioned a stunning accommodation that emanates joyful exuberance and urban cool.

For a limited period of time, this exceptional New York boutique hotel can be booked through Epoque Hotels with a special rate.

As the name suggests, The Time Hotel is ideally located in Times Square, near the popular Theatre District, and just minutes from all this center of urban culture will offer. Treat yourself to everything, from amazing cuisine at Serafina Restaurant to stimulating workouts in the hotel’s state-of-the-art fitness center. Time Hotel’s spectacular Penthouse Pavilion is also a favored venue for any time of event.

The Time is a Member of the Epoque … Read the rest

Sheraton New York Hotel & Towers Announces $150 Million Renovation at their Midtown Manhattan Hotel

Friday, April 8th, 2011
Sheraton New York Hotel & Towers

The Sheraton New York Hotel & Towers, one of New York City’s largest and most iconic hotels, is announcing a $150 million renovation project. Over the next few months, this Midtown Manhattan hotel will receive a floor-to-ceiling transformation.

The first stage of the renovation is scheduled to be completed in May 2011, where 1080 guest rooms, including 32 grand suites and the Club Lounge will be completely redesigned. The remaining guest rooms will begin renovation December 2011 and be completed in April 2012.

As a result of the multi-million make-over, all rooms will be larger in size and have a sophisticated, classic look with a modern touch and elegant feel. To maximize space, without eliminating comfort, each room at this Midtown Manhattan hotel will feature:

  • Sleek, low credenzas and wall-mounted flat panel televisions, allowing guests to easily store luggage on top of, and below the furniture
  • All-white Sheraton Sweet Sleeper® bed, designed to
Read the rest

Mystery Buyer To Buy Hotel Chelsea, Report Says

Thursday, April 7th, 2011
Chelsea Hotel

A deal to sell the Chelsea Hotel for more than $80 million was close to being finalized Wednesday, the Wall Street Journal reported.

For now, however, the identity of the real buyer remains a mystery, with both sides staying mum on the deal's particulars.

"We are close to a deal and we hope to have more information soon," said Loren Riegelhaupt, a spokesman for Chelsea Hotel.

David Edelstein, the head of the Tristar Capital firm, has been the lead contender in the bidding war for the 129-year-old hotel, which was put up for sale in October.

Names, including celebrity hoteliers Andre Balazcs and Ian Schrager, were previously rumored to be interested in buying the property. David Bard, whose family owned and operated the hotel for years, made a bid, as did Richard Born, a principal with BD Hotels which once operated the hotel, the Journal reported.

The Hotel … Read the rest

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